channel islands competition regulatory authority

Legal Framework

These are the laws that deal with the regulation of telecoms in Jersey and Guernsey


Telecoms Laws



Spectrum Law

The JCRA and the OUR have authority to issue telecommunications licenses under the respective telecommunications laws in place in both Islands. However, telecommunications operators that require wireless frequency spectrum to operate their existing or proposed services will require separate spectrum licenses.

Wireless Telegraphy licenses to utilise spectrum in Guernsey and Jersey are issued by the UK communications authority Ofcom under the UK Wireless Telegraphy Act 2006 and the Communications Act 2003. Ofcom manages spectrum and international coordination on behalf of the Channel Islands.

Operators and potential operators of telecommunications should nevertheless contact either the OUR or the JCRA in the first instance in order to verify the requirements under the law. It is intended that where possible spectrum licensing will be dealt with on a pan Channel Island basis.



JT Condition 33

Telecoms - JT Condition 33

Condition 33 of Jersey Telecom Limited's Licence applies to price regulated services and requires Jersey Telecom to publish details of new services and prices and changes to existing services and prices including special offers at least twenty one (21) days prior to their coming into effect and provide full details to the JCRA.

The JCRA may determine the maximum prices that can be charged in markets where Jersey Telecoms is dominant.


DateMatterCommentsImplemented
12/11/2010 Broadband Promotion 03/12/2010
12/11/2010 Ammendment to Broadband Element of JT Complete Package 03/12/2010
10/11/2010 Proposed New JT Retail Broadband Products 01/12/2010
22/10/2010 Ethernet PC Product Changes 22/11/2010
10/09/2010 Broadband Promotion
01/10/2010
31/08/2010 Broadband Promotion
06/08/2010 2Mb and LanLink Promotion 31/08/2010
06/08/2010 Broadband Promotion 01/09/2010
26/05/2010 Broadband Upgrade Offer 16/06/2010
07/05/2010 Broadband- Extension of free usage offer 29/05/2010
05/05/2010 Private Circuit Product Changes 5yr term 26/05/2009


Number Allocations

Telecoms - Number Allocations

Updated September 2009

Table 1 -  UK NTNP Non Geographic Service Codes

Description Code Operator

UK NTNP Freephone

800 735

Jersey Telecom

UK NTNP Freephone

800 781

Newtel

UK NTNP Freephone

808 901

Newtel

UK NTNP Schools Internet Access

820 500

Jersey Telecom

UK NTNP Special Rate

844 405

Newtel

UK NTNP Special Rate

844 442

Newtel

UK NTNP Special Rate

844 469

Newtel

UK NTNP Special Rate

844 703

Newtel

UK NTNP Local Rate

845 041

Newtel

UK NTNP Local Rate

845 800

Jersey Telecom

UK NTNP National Rate

870 002

Newtel

UK NTNP Special Rate

871 206

Newtel

UK NTNP Special Rate P5 (£0.50 ppm)

900 665

Jersey Telecom

UK NTNP Special Rate P7 (£0.60 ppm)

900 669

Jersey Telecom

UK NTNP Special Rate P6 (£0.25 ppm)

901 810

Jersey Telecom

UK NTNP Special Rate P3 (£1.00 ppm)

907 107

Jersey Telecom

UK NTNP Special Rate P0 (£1.50 ppm)

907 155

Jersey Telecom


Table 2 - Fixed Line access codes in the ranges 1x through 1xxxxx and 9x through 9xxxxx

Code Service Type Tariff Operator

100

Operator Enquiry (EQ)

FOC

All

112

EC Standard Emergency Access

FOC

All

118XXX

DQ Service Access

Variable

All

123

Time Announcement Service

£0.20

Jersey Telecom

12459

Carrier select code

TBA

Newtel

12646

Carrier select code

TBA

Jersey Telecom

13545

Carrier select code

Variable

C&W Jersey

141

CLI Service

FOC

All

1428

Test

FOC

Jersey Telecom

1470

CLI Service

FOC

All

1471/3

CLI Service

FOC

All

1474

CLI Service

FOC

All

151

Fault Inquiry Access

FOC

Jersey Telecom

152

GSM Fault Inquiry Access

FOC

Jersey Telecom

154

Fault Inquiry Access

FOC

Jersey Telecom

155

International EQ

FOC

All

156

Wholesale support

FOC

Jersey Telecom

159

Fault Inquiry Access

FOC

Jersey Telecom

171

Message Manager

5 ppm

Jersey Telecom

172

Message Manager

5 ppm

Jersey Telecom

173

Message Manager

5 ppm

Jersey Telecom

1735

CLI

FOC

Jersey Telecom

178

JT Internal use only

FOC

Jersey Telecom

1808

Designated 3rd party services

FOC

Jersey Telecom

191

Alarm Calls

100 ppm

Jersey Telecom

193

Doctors night busy

FOC

Jersey Telecom

195

Disabled DQ

FOC

Jersey Telecom

999

UK Standard Emergency Access

FOC

All


Table 3 - Local Fixed Line Numbering Blocks

Code (SABC digits) Block (DE digits) Operator

1534

00

Jersey Telecom

1534

28

Jersey Telecom

1534

44

Jersey Telecom

1534

48

Jersey Telecom

1534

49

Jersey Telecom

1534

50

Jersey Telecom

1534

51

Jersey Telecom

1534

52

Jersey Airtel

1534

53

Jersey Airtel

1534

55

Jersey Telecom

1534

56

Newtel

1534

60

Jersey Telecom

1534

61

Jersey Telecom

1534

62

Jersey Telecom

1534

63

Jersey Telecom

1534

64

Jersey Telecom

1534

65

Jersey Telecom

1534

67

Jersey Telecom

1534

68

C&W Jersey

1534

70

Jersey Telecom

1534

71

Jersey Telecom

1534

72

Jersey Telecom

1534

73

Jersey Telecom

1534

74

Jersey Telecom

1534

75

Jersey Telecom

1534

76

Jersey Telecom

1534

78

Jersey Telecom

1534

81

Jersey Telecom

1534

82

Jersey Telecom

1534

83

Jersey Telecom

1534

84

Jersey Telecom

1534

85

Jersey Telecom

1534

86

Jersey Telecom

1534

87

Jersey Telecom

1534

88

Jersey Telecom


Table 4 - Mobile numbering blocks allocated to Jersey operators

Code (SABC digits) Block (D digit) Operator

7015

1

Jersey Telecom

7509

0

Jersey Telecom

7509

1

Jersey Telecom

7509

2

Jersey Telecom

7509

3

Jersey Telecom

7509

4

Jersey Telecom

7509

5

Jersey Telecom

7509

6

Jersey Telecom

7509

7

Jersey Telecom

7700

3

C&W Jersey

7700

7

C&W Jersey

7700

8

C&W Jersey

7797

7

Jersey Telecom

7797

8

Jersey Telecom

7797

9

Jersey Telecom

7829 

7

Jersey Airtel

7829

8

Jersey Airtel

7829

9

Jersey Airtel

7937

All

Jersey Telecom


Table 5 - Local mobile service access codes

Code Service Type Tariff Operator

112

Emergency

FOC

All

118533

International DQ

£1.00

Jersey Telecom

118534

DQ

£0.25

Jersey Telecom

123

Time announcement

£0.07

Jersey Telecom

13545

SureDial Access

Variable

C&W Jersey

144

BT charge card

FOC

Jersey Telecom

151

Fault report

FOC

Jersey Telecom

152

GSM helpdesk

FOC

Jersey Telecom

154

Fault report

FOC

Jersey Telecom

155

International EQ

FOC

Jersey Telecom

156

Wholesale support

FOC

Jersey Telecom

158

Customer support

FOC

Jersey Telecom

159

Fault report

FOC

Jersey Telecom

1701

VMS activate divert

FOC

Jersey Telecom

1702

VMS cancel divert

FOC

Jersey Telecom

171

VMS access

£0.05ppm

Jersey Telecom

172

VMS profile management

FOC

Jersey Telecom

195

Blind & Disabled DQ

FOC

Jersey Telecom

232

Prepaid credit check

FOC

Jersey Telecom

233

Prepaid top-up

FOC

Jersey Telecom

234

Prepaid top-up

FOC

Jersey Telecom

999

UK NTNP Emergency access

FOC

All


Table 6 - UK NTNP Access Codes
in use in Jersey

Description Code Operator

UK NTNP access code

0

All

International access code

00

All

UK NTNP Geographic Code

1534

All

UK NTNP Mobile Code

7700

All

UK NTNP Mobile Code

7797

All

UK NTNP Mobile Code

7829

All

 

 

 



Disclaimer
wai compliant

CICRA would like to thank VisitJersey, VisitGuernsey, The States of Alderney and Sark Tourism Committee for their kind permission, allowing CICRA to use images of the islands to illustrate our website. CICRA wishes to credit Gareth Hughes for his image of the Alderney Breakwater.